Last Updated: 13/10/2025
At Chopmart Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from www.chopmart.co.uk (the “Site”).
1. Who We Are
Chopmart Ltd is a UK-registered company providing groceries, African specialty products, and everyday essentials.
Website: www.chopmart.co.uk
Email: info@chopmart.co.uk
Registered Office: United Kingdom
Chopmart Ltd is the Data Controller of your personal information under the UK General Data Protection Regulation (UK-GDPR).
2. Information We Collect
We collect the following types of information when you interact with our website or services:
a) Personal Information
- Name, email address, phone number, and shipping/billing addresses
- Payment details (processed securely via third-party payment providers)
- Account login details (if you create an account)
b) Automatically Collected Information
- Device and browser information
- IP address and location data
- Pages visited, time spent on site, and referring URLs
c) Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, personalize content, and analyze traffic.
Learn more in our Cookies Policy.
3. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Communicate order updates and customer service responses
- Manage your account and preferences
- Send marketing emails (if you’ve opted in)
- Improve our website, services, and user experience
- Detect and prevent fraud or unauthorized activity
- Comply with legal and tax obligations
4. Legal Basis for Processing
We process your information under the following lawful bases:
- Contractual necessity – to fulfil your order or service request
- Legitimate interest – to improve our products, marketing, and customer experience
- Consent – for email marketing or optional cookies
- Legal obligation – for record-keeping and compliance purposes
5. Sharing Your Information
We may share your information with trusted third parties who help us operate our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Delivery and logistics partners
- Marketing and analytics tools (e.g., Google Analytics, Meta Pixel)
- IT service providers and web hosting companies
We never sell or rent your personal information to third parties.
All third-party partners are contractually obligated to protect your data in line with UK-GDPR standards.
6. Data Retention
We retain your information only as long as necessary to:
- Fulfil your order or service request
- Comply with legal, tax, and accounting obligations
- Resolve disputes or enforce agreements
When data is no longer required, it will be securely deleted or anonymized.
7. Your Rights Under UK-GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion (“Right to be Forgotten”)
- Restrict or object to data processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, email info@chopmart.co.uk.
8. Data Security
We use secure servers, SSL encryption, and trusted third-party payment gateways to protect your data.
While we take all reasonable precautions, no online transmission is 100% secure, and users share information at their own risk.
9. Marketing Communications
If you subscribe to our newsletter or promotional emails, you can opt out anytime by:
- Clicking “Unsubscribe” in the email footer, or
- Contacting info@chopmart.co.uk
We respect your preferences and will update your settings promptly.
10. Links to Other Websites
Our website may include links to third-party sites.
We are not responsible for their privacy practices and encourage you to review their respective privacy policies before sharing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or data practices.
All updates will be posted on this page with a new “Last Updated” date.
12. Contact Us
If you have questions, concerns, or requests regarding your personal data, please contact us:
📧 info@chopmart.co.uk
🌐 www.chopmart.co.uk
🏢 Chopmart Ltd — Registered in the United Kingdom
