Last Updated: 13/10/2025
Welcome to Chopmart Ltd (“we”, “us”, “our”).
These Terms and Conditions (“Terms”) govern your use of www.chopmart.co.uk (the “Site”) and any purchases you make from us.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Company Information
Chopmart Ltd
Registered in the United Kingdom
📧 info@chopmart.co.uk
🌐 www.chopmart.co.uk
2. Use of the Website
- You must be at least 18 years old to make purchases on our site.
- You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.
- We reserve the right to suspend or terminate your access if you misuse the site or breach these Terms.
3. Product Information
- We make every effort to display accurate product descriptions, prices, and availability.
- However, minor variations in colour, packaging, or size may occur.
- If an error in pricing or product information occurs, we reserve the right to correct it and cancel or amend affected orders.
4. Prices and Payments
- All prices are shown in GBP (£) and include applicable UK taxes (VAT) where required.
- Payment must be made in full before your order is dispatched.
- We accept major debit and credit cards, PayPal, and other secure online payment methods.
- Chopmart Ltd does not store your payment details; transactions are processed by secure third-party providers.
5. Orders and Acceptance
- Once you place an order, you’ll receive an email confirmation. This does not constitute acceptance.
- Your order is accepted when you receive a dispatch confirmation email, forming a contract between you and Chopmart Ltd.
- We reserve the right to refuse or cancel any order, for example if the item is out of stock, priced incorrectly, or suspected of fraud.
6. Delivery
- We deliver across the UK using trusted courier partners.
- Estimated delivery times are provided at checkout but may vary due to stock levels, location, or courier delays.
- You are responsible for providing a correct delivery address. We are not liable for failed deliveries due to incorrect or incomplete addresses.
- For details, please refer to our Shipping & Delivery Policy (if available).
7. Returns and Refunds
- If you receive a damaged, faulty, or incorrect item, please contact us within 14 days of delivery.
- Perishable goods such as fresh produce and frozen foods cannot be returned unless defective on arrival.
- Refunds will be processed to your original payment method within 5–10 business days after approval.
For full details, see our Refund and Returns Policy.
8. Promotions and Discounts
- Promotions, coupon codes, or discounts are subject to their specific terms and validity dates.
- Only one promotion or coupon may be used per order unless stated otherwise.
- We reserve the right to amend or withdraw offers at any time.
9. Intellectual Property
- All website content, including logos, images, text, graphics, and product descriptions, is the property of Chopmart Ltd or its licensors.
- You may not copy, reproduce, distribute, or use any content without written permission.
10. Limitation of Liability
- To the fullest extent permitted by law, Chopmart Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- Our total liability in any event will not exceed the total value of your order.
11. Privacy and Data Protection
We take your privacy seriously. Your personal information is handled in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK-GDPR).
12. Links to Other Websites
Our website may include links to third-party sites for your convenience.
We are not responsible for the content, privacy practices, or terms of those websites.
13. Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.
Notify us immediately if you suspect unauthorised access.
14. Force Majeure
We are not responsible for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, strikes, transport disruptions, or supply shortages.
15. Changes to These Terms
We may update these Terms from time to time.
Any changes will take effect immediately upon being posted on this page.
Your continued use of the site after changes means you accept the updated Terms.
16. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
📧 info@chopmart.co.uk
🌐 www.chopmart.co.uk
🏢 Chopmart Ltd — Registered in the United Kingdom
